If your client requires a refund, this can be done through Hnry in two ways;
- You can add a Discount on the next Invoice that you raise for the Client by adding a new invoice line with a negative amount for the refund. You can also add additional notes in the Comments field of the Invoice to reference the refund details.
Alternatively, you can refund the amount requested back to your Client from your Personal Bank Account. If you do this, you can raise a Business Expense via the 'Expense' Tab on your dashboard and enter this expense under the 'Refunds' category. Simply add the details of the refund made and upload the original invoice that you are refunding. By uploading the refund as a Business Expense you will receive the immediate tax relief to recoup the tax deduction made on this original payment.
If you have any questions, please do not hesitate to reach out to the Hnry team on email@example.com